can i connect Link a Confluence space (knowledge base)of my own domain to Jira Service Desk in cloud?
Hi Bonnie,
Since March 2018 Jira Service Desk does not support links to Confluence Server and Confluence Cloud hosted in a different domain.If you need to link a knowledge base to your SD Cloud, you will have to add Confluence under the same domain of your Jira Cloud.You can find more information on the documentation below:
Knowledge bases must be on the same domain as your service desk
Hope this clarifies!Regards,Angélica
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