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Is Atlassian Access required for JIRA Cloud if we integrate with Okta?

Jeanne Howe_56oel8

We have JIRA and Confluence integrated with Okta. The integration was established by the previous administrator. I do not know if Identity Manager was used to create this integration.

I just received an email stating that our Access Manager trial was coming to an end. I do now that Access Manager is the "rebranded" Identity Manager. What I do not know is, is it required for the integration between the Atlassian Cloud apps and Okta?

Accepted answers

Rodrigo B_

Hi @Jeanne Howe,

If the integration was done using the SAML feature, then it's done through Atlassian Access as this feature is only available on the product, you can check on that by going to your Atlassian organization on admin.atlassian.com and clicking on the SAML single sign-on, if the feature is enabled and there is a configuration there, you are using SAML.

Another way to quickly confirm this is if you go to id.atlassian.com and once you type your email address, it shows the Opening your single sign-on provider message.

Thank you & best regards,

Rodrigo Becker
Atlassian Cloud Support

All comments

Rodrigo B_

Hi @Jeanne Howe,

Another way to quickly confirm this is if you go to id.atlassian.com and once you type your email address, it shows the Opening your single sign-on provider message.

Thank you & best regards,

Rodrigo Becker
Atlassian Cloud Support

Jeanne Howe_56oel8

Rodrigo,

When I go to id.atlassian.com I do see the Opening your single sign-on provider message.

So, while I continue to dig into this, I will assume Atlassian Access was used. But that leaves me with a couple of questions.

1. If we do not use the SAML single sign-on feature, does our Okta integration still work?

2. Prior to starting the Atlassian Access evaluation, I do not see any billing for Identity Manager. Is this an indication we were not using it, or is it an indication that, what was once included in our subscription, is now an added cost?

Rodrigo B_

The Atlassian Access subscription will be separate from your Cloud site subscription, you can check it on the Billing menu on the admin.atlassian.com as well to see how much is the estimate and when your trial will end.

The SAML integration's scope is to force users to authenticate through your Identity Provider (Okta) as well as sync profile information for full name and email just-in-time (on login), if you disable SAML, both of these features will be lost.

Let me know of your findings!

Rodrigo Becker
Atlassian Cloud Support

Jeanne Howe_56oel8

OK, so i f we are ok to not have the profile sync, is an Okta integration possible without Access Manager?

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