I am trying to create an automation rule on Jira Service Desk which will do the following:
WHEN a comment is added
IF the comment is posted by an agent
THEN assign the issue to the agent that commented
But I can't get the 'THEN' statement that I am trying to perform - I can only change the assignee to a static assignee (so it will always be assigned to 'Bob', for example) or assign it to the 'Automatic' assignee which is the static assignee for the service desk whenever a new issue is created.
Am I missing something? Is there another way to perform this automation rule?
Any help will be appreciated 
UPDATE: I eventually used post functions on transitions in the workflow to assign tickets when certain transitions are made
