What does Atlassion suggest as a online customer service help/ticketing system? I am familiar with Zendesk and JIRAs API integration. However, is there anything more seamless (JIRA solution) offered? I'm not sure if Service Desk fits our needs. My company is a custom dev shop; creating systems/applications for clients that will be utilized by their clients/industries. We would like to provide a help/feedback solution that allows our clients users to directly submit their inquiries to us to and/or JIRA from websites, without giving direct access into our company JIRA account?
