Alert User Automation include ticket subject header

unknown

Hi,

 

It would be really useful to include the ticket subject header in the automated email that is sent out when you 'alert user'.

Is there some way I can do this via JIRA already? I don't want to have to resort to 3rd party products to complete this.

 

Cheers,

Lesley

Angélica Luz

Hi sparesFinder,

 

Currently, it's not possible to change the subject of the notification sent by automation.

We have a feature for this ability to be implemented in the future:

• https://jira.atlassian.com/browse/JSDCLOUD-4466

Please, make sure to watch and vote to receive updates about the feature.

I'm sorry that we can't be more helpful on it.

If you have any other question, please let us know.

 

Regards,

Angélica