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Restrict creating oder editing boards on Jira Cloud

Jesser_6q60xo

Hello Jiras,

we need to disallow creating or managing boards for some customers - or a group "External Users". They only should be able to view the board.

We have already tried to do this by setting the Filter-Permissions for the board. But then the board is not visible anymore for the affected users - only the related issues appear.

Thanks for any advice!
Jesser

Accepted answers

Jesser_6q60xo

@Jack Brickey- Everything works now like expected. The external user is neither able to create a new board nor to edit a existing board. Unfortunately, the buttons (Board Settings, Create Board) are not deactivated in the drop-down menu on the top right - only when one tries to create or manage a board, the warning appears that this is not possible.

For anyone who wants to create external users with limited access:

- create a group "external-users" with sign-in access to jira-software

- invite a new user and add him to just this group

(at the bottom of the users detail view, add group "external-users" and remove "jira
software-users")

- create project-role "External Users" and assign this role to the user in project

(this might be helpful for future settings, or to easely revoke permissions)

- create a new permission-scheme from default and assign it to the project

- grant particular permissions to project-role "External Users" or group "external-users"

Thank you, for putting me in the right direction!

Cheers

All comments

Jack Brickey

@Jesser, I assume by board you mean Kanban/Scrum board correct? And I assume your customers are actually users in your Jira instance. What you should be able to do is the following:

define a new user group, e.g. Customers and add any/all customers to this group and ensure they are not in other groups, e.g. jira-developers, etc.
in the project in question you should ensure that the Customers group only has browse permissions.
in the board edit the share to include the Customer group

something like that should work.

Jesser_6q60xo

Thank you for your help @Jack Brickey. Yes - i mean Scrum/Kanban Boards and related Sprints.

- created a group "External Users"

- added the users to the group

- created permission-scheme from default and assigned it to the project

- external users permissions: browse, comment, add attachments

When a user of the group "External Users" is logged in, he has access to just the one project - perfect - but he is still able to edit the board settings and even create a new one.

Any further suggestions ?

Thank you in advance!

Jack Brickey

can you provide a screenshot of your permissions for the project in question?

Jesser_6q60xo

Of course. These are the project permissions of the assigned scheme.

Bildschirmfoto 2018-07-25 um 22.50.29.png

Jesser_6q60xo

- create a group "external-users" with sign-in access to jira-software

- invite a new user and add him to just this group

(at the bottom of the users detail view, add group "external-users" and remove "jira
software-users")

- create project-role "External Users" and assign this role to the user in project

(this might be helpful for future settings, or to easely revoke permissions)

- create a new permission-scheme from default and assign it to the project

- grant particular permissions to project-role "External Users" or group "external-users"

Thank you, for putting me in the right direction!

Cheers

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