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Multiple approvals in Jira Service Desk workflow

Vincent Dansereau

Anybody ever this kind of error and figured out why it was happening ? :

"/rest/servicedesk/approvals/1/approval/2142/approve [approvals.internal.workflow.WorkflowApprovalServiceImpl] Approval automatic transition wasn't executed, message: AnError{httpStatusCode=500, errorCode=none(), message='sd.approval.error.unable.to.perform.transition"

JIRA v7.4.4

JIRA Service Desk v3.7.0

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Billy_u0hl9y

@Vincent Dansereau

The error message that you received has to do - presumably - with either your Server (if you are hosting the service desk instance) or Atlassian's servers. All that the status code means is that there was some error server side. You can read a bit more about why that code might be returned in an HTTP request here.