Time in status

Question

Hi 
I recently installed Jira Cloud version for our company. I was told that reporting is easy. However, getting custom reports seems to be a problem.

Can somebody please tell/show me how to extract data to identify the time a ticket spent in a single column?

Kind regards

Emre Toptancı [OBSS] · Answer

Hello @Andre May

I suggest you take a look at the original Timepiece - Time in Status for Jira by OBSS. Our app does exactly what you need

* Our app creates reports on how much time each issue spent on each status, assignee or user group.
* Number of time each status or transition was used.
* View durations in days, hours, minutes, etc.
* Include issue fields in your report.
* Export data as CSV, XLS or XLSX.
* Calculate time or count averages, grouped by multi level issue fields that you select.
* Define your own business calendars.

We now have Server, Data Center and Cloud options.

Mark Kern [SaaSJet] · Answer

Hi @Andre May

In Jira Cloud, extracting the report about time spent on a task can be a bit challenging, especially getting custom reports. But instead of getting the reports directly from Jira with all those difficulties, you can simply get the data by using appropriate add-ons from Atlassian Marketplace.

You can try "Time in status for Jira Cloud" by SaaSJet if you want to ease the process of extracting your report.

It allows to create seven types of reports: Time in Status, Assignee Time, Average Time, Status Entrance Date, Time in Status per Date, Status Count and Transition Count.

Also, there is a possibility to export your data and to view all reports as charts.

Regards

Andre May · Answer

Thanks Fazila
I followed through the the links you provided and saw a reference to a time keeping plugin which I'm currently testing