Time Tracking Remaining Time Not Updating

Sharon Connell

Hi All,

We have been using Time Tracking for a few months. Everything has been fine until teams started tracking time on subtasks. The work logs properly but does not seem to change the remaining estimate. Is this a known problem, something unique to our instance or are we just not supposed to work this way?

Any help is appreciated!

Sharon

Warren_mz9b4z

Hi Sharon

You can logically expect all Estimated time, Logged time and Remaining time on sub-tasks to sum to the parent and display correctly, as long as you have the Include sub-tasks checkbox ticked.

The easiest thing for you to check is to untick Include sub-tasks and see what you have - I would expect there to be no times showing, but I suspect you may have some, which is skewing the numbers. If so, you need to remove any Estimated, Remaining and Logged times from the parent, so that only the sub-tasks  contribute to these times.