I would like to set up user group for Support people who can login and read issue. They should not allow to create new issue they only allow to add comment. Please advice how can i achieve this?
You can do this by looking into the Permission Scheme of your project.
See link below for some guidance:
https://confluence.atlassian.com/crucible/creating-a-permission-scheme-298977513.html
It looks like you're new here. Sign in or register to get started.