Hi there,
We are trying to migrate from Jira Server to Jira Software Cloud. We are running the version v7.5.2 and following this documentation https://confluence.atlassian.com/jirakb/migrating-from-jira-server-to-jira-cloud-779160826.html
We are encoutering issues when we want to import our backup (115Mb zip file). The zip backup is composed of two files :
- entities.xml : 1G
- activeobjects.xml : 147M
I don't know if the size is the problem here but when trying to import the same file multiple times we got different errors :
Error parsing export file. Your export file is invalid. This may be due to a CDATA bug in older versions of Jira (http://jira.atlassian.com/browse/JRA-4980). Exception is org.xml.sax.SAXParseException; lineNumber: 4594962; columnNumber: 340; The value of attribute "value" associated with an element type "EntityProperty" must not contain the '<' character.
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Error parsing export file. Your export file is invalid. This may be due to a CDATA bug in older versions of Jira (http://jira.atlassian.com/browse/JRA-4980). Exception is org.xml.sax.SAXParseException; lineNumber: 1082532; columnNumber: 150; Element type "AuditLog" must be followed by either attribute specifications, ">" or "/>".
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Cannot complete the import because one of the import files contains the following duplicate workflows: 'backup team pink simplified kanban workflow'. Search the Atlassian Administrator Knowledge Base for instructions on how to fix this, or contact Atlassian Support for help.
I tried a 4th time but the import was hanging at 80%.
Is there a limit regarding the size of the Jira export ?
Also, our attachments directory is pretty large : 25G. I tried to make a compressed archive but it is also large : 15G. Is there a limit for this ?
Also, is there a way to map our previous users to the new ones on Jira Cloud based on emails ?
Thanks a lot !
Saâd
