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MS Exchange server 2010 integration to automatically create JIRA issues

Seyhan B.

Hello,

I am trying to set up my email account to be able to create JIRA issues by email automatically. I am using JIRA v4.0.1#471 and according to its documentation I can only use POP or IMAP. I cannot change my email server to POP/IMAP for security reasons. Is there any way to implement Exchange 2010 with JIRA? I was reading the related threads in this forum, what is the tested and reliable solution? Are you planning to enable Exchange server in your later releases? Thanks in advance.

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unknown

Native MAPI support in JIRA is a won't fix: https://jira.atlassian.com/browse/JRA-6559

What is inscure about IMAPS ? its over SSL?

Christian Czaia [Decadis AG]

Hi,

I have the same problem with a customer of mine. POP and IMAP (even over SSL) are not allowed (company policy). Is there any workaround?

Cheers Christian

Nic Brough -Adaptavist-

Not without hacking Jira. You'll need to license and integrate the libraries for MAPI to do it, and from memory, that costs a lot. I've also run into security issues with MAPI that led the organisation to drop it in favour of IMAPS. (I assume they're fixed now, as it was a while ago)

You've also said you're on OnDemand which precludes anything you might want to write to try to work around this. Your best bet is to ask Atlassian directly - at the very least, an answer of "No" will tell you that you have no choice but to work with a standard protocol like IMAPS, or you'll get a "we're looking at it", so you'll know to hang on for a while.

unknown

There are always ways, it just depends what lengths you are willing to go to. JIRA support files as an input. If you have a MAPI client somewhere that can pull content and generate files, you just have to get over the logisticts of shipping files for processing. Atlassian handlers support files, JEMH supports files

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