How can I Create and Share a notification calendar for completed tasks

Question

Hello,

We are now creating a Jira for our Marketing Department.

We wish to notify our customer support team (Which dont use Jira) of promotions that we finished creating and scheduled them.

Example work process:

Campaign > Content > Design > Uploads > QA > Schedule > Notification

Is it possible to share some calendar with the support team or even connect it to google calendar? or perhaps some other way to to notify the other team?

Ollie Guan · Answer

Hi @Maxim Ginsburg,

As far as I know, external system users can also receive email notification after the configuration is completed through the notification scheme.

Or you can use JIRA Webhooks to call the Google Calendar API when creating new issues.

You can also use the Google Calendar plugin:

https://marketplace.atlassian.com/apps/1214714/calendar-sync-for-jira?hosting=server&tab=overview&_ga=2.42737581.943754693.1530500509-955358803.1530500509

Maxim Ginsburg · Answer

Thank you for the fast reply @Ollie Guan

The issue is that the Support team are not on our Jira

Ollie Guan · Answer

Hi @Maxim Ginsburg,

You can configure the workflow and notification scheme to send notifications to a specified user when the process flows to a particular state.

Or you can use a team calendar plugin to track progress

https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=calendar