Seemingly random order when moving card on kanban

Question

Using Jira kanban, when we move a card from one column to another, the card seems to drop in a random location on the target column. The screen often refreshes and the card isn't always visible. Always seem to have to search up and down the column after such a move.

Can we do something to sort this out? The simplest solution would be if the system always added the card to the end of the column, at least you'd always know where it was after the move.

Phil_5tx55u · Answer

I don't understand how 'limiting the flow of the process' will affect where the card appears in the target column? Maybe I missed something?

FYI, we have 5 columns:

selected for development, in progress, waiting for testing, in testing, done.

The random location occurs when transitioning from any column to the next. Usually cards will go from column 1 to 2, then 3, then 4, then 5. But if something fails testing in 4 ('in testing') and it's dragged back to 2 ('in progress') for fixing, we have a workflow rule for that specific scenario which changes the ticket priority to highest. (It therefore automatically appears in an expedite lane, cool.) Other than that, our system is pretty plain vanilla and we don't have any weird setup.

Ollie Guan · Answer

Hi @Phil,

Random order when moving card on kanban should be that any state can be transferred in the workflow.

If you can modify the workflow, limit the flow of the process.