Jira/Slack Integration missing transition statuses

Greg Bronzert

We are using the standard Jira->Slack integration. Under the setting "Issue Transitioned to XXX", we had two statuses selected. That worked fine. We then added a new status to Jira that we want notifications for however, the new status won't show in the drop-down. I've tried removing Team->Channel entry and recreating it, but nothing seems to get the new status to appear.

What statuses appear in that list and how can we make sure all possible statuses appear there?

unknown

Hi Greg,

I think it's a bug in the user interface. I tried to replicate the issue that you are facing and noticed that the drop-down where you are prompted to select the statuses exceeds the borders of the larger iframe.

See below, the scroll bar looks like it went beyond the larger frame. Maybe your status is at the bottom of the list. Have you tried selecting all statuses, just for testing purposes? Do you notice the same outcome in the UI?

 

Claudiu