Error when trying to integrate Github into Jira Cloud via DVCS

Question

Trying to integrate Github into Jira Cloud via DVCS. User has jira-administrators and site-admins permissions; receives the following error msg: “If you’re certain you should have access with , contact your administrator.” Your email address doesn’t have access to myjiracloud.atlassian.net Any ideas on what the root cause is here, or what I need to do to enable this? Thanks!

Janos Herman · Answer

I had the same issue, after some support rounds I found out that the problem is that myjiracloud.atlassian.net is just an example - you should add your own Jira URL there. The tutorial site is a bit unclear (and outdated) about the whole procedure, hope it will be updated soon.