Can backlog quick create be configured to create a jira ticket and keep it visible?

Question

In my Jira board's backlog, if I type at the bottom of a sprint to quick create a jira ticket, it says it's not visible given the current board's filters. This is true. I have a custom filter on a field for the entire board.

My question is, how can I fix the quick create functionality so that when I type in the quick create box, it automatically creates the ticket with a given jira field value so the ticket stays in view?

This is really killing the ease of use of this feature. Thanks for any help!

Alexey Matveev · Answer

You can add the Update Issue Field post function for the create transition to update the required fields.

Jeff Barlow · Answer

The filter for the board is 'Dev Team' == 'My Team'

We've created a new board specific to My Team by adding this filter. That kb is my problem but offers no help in solving it. I am looking for a way to update the field values that are automatically assigned when creating a new jira ticket via this quick method so that the ticket is created with the custom field 'Dev Team' == 'My Team' so it stays in view. Any way to do that?

Alexey Matveev · Answer

Hello,

Kindly read this kb:

https://confluence.atlassian.com/jirakb/your-issue-xxx-has-been-created-but-is-not-currently-visible-on-the-board-779158973.html

What is the filter for this board?