Experiment: Try to reuse customer-information between projects.

Question

Hello,

I am using JIRA Software for a range of different projects. Till now I have stored cutomer-contact infomation in every project, but this is getting out of control  as I  cannot keep the data uptodate between projects.

I would like to store the customer information as an entity outside the project, which I can reference from any project. This way I could change any information or filter all the projects assigned to one customer.

Any ideas  how I can acomplish that?

Thank you for your ideas in advance!

unknown · Answer

Hi @Dimitri Samutin,

Here is a link to the documentation on setting up Project shortcut links.

Hope this helps

Dimitri Samutin · Answer

Thank you for your reply. Can you explain what you mean by shortcut feature?

unknown · Answer

Hi @Dimitri Samutin,

My suggestion would be to use either Confluence to document customer information that can be linked to JIRA Projects or use JIRA's Shortcut feature within each project.

Hope this helps