How to share a KB article in two spaces

Jerry Eisener

Hello,

I am setting up a couple of Knowledge Base spaces - one for or internal sales staff and one that will be accessible to our customers. Many of the articles will be applicable to both spaces, but the sales staff will have access to some articles that are for internal use only. Is there a way to share certain articles with two spaces?

Mumo Systems

Jerry,

To start with, you'll need to create groups for both users. 

On the pages that you need to restrict, click EDIT....then click on UNRESTRICTED (as shown on image one). A new screen will appear.

For the group that you don't want to see certain pages, add that group to Viewing and editing restrict option as shown on image two.

victor