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'e' keyboard shortcut to edit issue not working on backlog view in newest Jira cloud version(s)

Leo Jankowski

The 'e' keyboard shortcut is no longer working on my backlog view. Since the sidebar does not allow me to update epics or the original/remaining estimates individually, this is requiring me to first open the ticket in a new tab and then edit.

Is this a bug in the new version or did they remove this shortcut from the backlog view?

Accepted answers

Gabriel Senna

Hi Leo,

The "E" shortcut seems not be working due to the *New Jira issue view* is enabled in your instance.

For the New Jira issue view, this shortcut is no longer being used and this is a expected behaviour since the issue is shown directly on the screen and you are able to edit it.

Currently, you can disable the *New Jira issue view* and the "E" will be back to work.

Also, you can find more information about this feature in the following documentation:

The new Jira issue view - https://confluence.atlassian.com/jiracorecloud/the-new-jira-issue-view-938040503.html

All comments

Gabriel Senna

Hi Leo,

The "E" shortcut seems not be working due to the *New Jira issue view* is enabled in your instance.

For the New Jira issue view, this shortcut is no longer being used and this is a expected behaviour since the issue is shown directly on the screen and you are able to edit it.

Currently, you can disable the *New Jira issue view* and the "E" will be back to work.

Also, you can find more information about this feature in the following documentation:

The new Jira issue view - https://confluence.atlassian.com/jiracorecloud/the-new-jira-issue-view-938040503.html

Timo_Senechal

As the OP wrote: The issue as shown on the screen does not allow to edit the same fields as the edit mode. Together with fields having different labels depending on the view this is the most annoying/confusing thing you built into your tool.

Generally: why for the love of god would you remove a shortcut functionality (that you still list in your documentation). PLEASE BRING IT BACK!

Bernhard Roth

this is really really annoying, please bring it back! the more you can do via keyboard navigation in Jira the better!

Ivana Lisica

I also very strongly vote for getting it back! Its so annoying! And no, having the possibility to change it on the side view is not the same. My whole company is complaining about this!

unknown

The accepted 'answer' "this is not working because we decided to make it not work" is correct but fully unacceptable. In Jira (and AFAIK also in Confluence) the 'e' for edit key is my most used shortcut.
@Gabriel CoriiuLooking at the storm of protest above I would kindly request to reconsider this 'feature'.

BTW My 'I'm new here' status is not correct. Seems all my mojo was deleted when I had to change to a new login due to a renaming of my company and thus my email address. Thanks :-(

Eugim Migue

Hi all,

Actually it was working for our organisation ... until I think 3 weeks ago when a new "UI theme" was rolled out.

What's the news on this issue Atlassian folks?

My guesstimate is we're losing 80man-hours a year with the absence of this shortcut key.

Please address this. I love JIRA as it is, but without this shortcut key it just makes it hard and wasteful to use.

Thank you.

Best regards,
Ebm

Dan Rigby_6ilo18

+1 Eerk

Michael Wu_kdr8p9

Please bring back the shortcut E to the new view.

Michael Stewart_choiem

Please bring back the shortcut E to the new view

jadams

What's the status of this? I'm am so friggin' annoyed that A, E, and L don't work anymore in the list view in Issue Navigator. I waste so much time now!

Alex Holt

Hi Atlassian,

part of the reason that I use your products is for time saving and unfortunately removing the keyboard shortcuts with the rollout of your new UI has certainly cost me time and I don't think it was highlighted early.

I do like the new UI and find better in some ways.

Is re-enabling of important keyboard shortcuts on your nearterm roadmap?

Alex Holt

Do you have feature voting?

jeff_bailey_canzan

+1 to add this back, this makes zero sense

Mark Neidlinger

How many people have to request a feature, and for how long do they need to request it, before you pay attention to what your user base actually wants? Did you do any research at all that resulted in your removal of the ability to edit an issue via a shortcut key?

Ingolf Davíð Petersen

I second all the previous posters. Please bring the keyboard shortcuts back!

Matthias Kahlert

Please bring back the shortcut E to the new view!!!!!!!!!!!!!!!

Dwight Holman

It seems like some of the shortcut problems reported here remain unresolved as we approach the 3 year anniversary of this post. We're *still* considering migrating to Cloud and keep finding these backward steps.

Shortcut fans might want to vote for this one...

https://jira.atlassian.com/browse/JSWCLOUD-22139

Eugim Migue

Approaching 4th year anniversary actually, since this problem was 1st opened on May 2018.

Eugim Migue

And thanks for the link. :-)

Jeff Bailey_guvd09

+42

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