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How is a project admin supposed to get to the project summary administration page?

Chris Kuruc

From the project summary page there is a link labeled "Adminster Project". Clicking on this takes the user to the General administartion page

https://foo.atlassian.net/plugins/servlet/project-config/KEY

It appears only users with global Admin permission can do anything here. If a user only has project admin permission clicking on just about anything pops up an Access Denied error.

"It seems that you have tried to perform an operation which you are not permitted to perform."

The page you really want to get to is

https://foo.atlassian.net/plugins/servlet/project-config/KEY?scope=issues

From here a user with project admin permission can chagne settings, etc. But there's no way to get to this page without manually typing in the url as far as I can tell.

Is something broken with the link to Administer Project? Or is there some other link/method to get to this page I'm missing?

Accepted answers

Chris Kuruc

Yes, I ended up speaking with someone from Atlassian support who helped me out.

From the project page in Jira click on the "Administer Project" link. This takes you to the General project admin page. As a project admin you don't have permission to do much here. But there is a link you can click on to get you where you want to go. Under the Settings section you'll see "JIRA Project" listed. Click on the "configure" link to the right. This takes you to the Jira project admin page. Similar thing to get to the Confluence space admin page. To the right of "Confluence Space" there's a "Space Admin" link.

All comments

Christian Czaia [Decadis AG]

Usually the project role administrator is linked to the "administer projects" permission. That way the user can access the project administration page but with limited options (changes roles, edit component and versions). Maybe an overview of your security setting would coulfd clarify your problem.

Cheers Christian

Chris Kuruc

We're using OnDemand and I'm trying to get everything working with just your defualt settings before customizing anything. Right now I'm using the default permission scheme for all of our projects. We're using the out of the box three user groups: administrators, developers, users with no customizations. Most users are assigned to two groups: developers and users. For the individual projects here is our "People" setup:

An individual user is assigned as the project lead.

Role: Administrators
Users: An individual user is assigned (same person as the project lead)
Groups: Administrators

Role: Developers
Users: No specific users assigned
Groups: Developers

Role: Users
Users: No specific users assigned
Groups: Users

With this setup I expect the user I assigned in the project administrator role to be able to administer the project. That works (they can create releases, components, etc as you describe) if they can get to the right project admin page.

My issue is that the project admin sees a link on the JIRA project dashboard that says "Administer Project". Clicking on that link takes them to the project under the "General" tab on the admin page where they don't have permission to do anything. The project under the "Issues" tab seams to be where they can admin the project (create releases, edit components, etc). But there's no way for a project admin to get there as far as I can find without knowing the url and manually typing it in.

Could something be wrong with the way I'm setting this up or is there some other expected way that a project admin would get to the project admin page?

Any other info on my setup that would help you understand what's going on?

Christian Czaia [Decadis AG]

Strange,

I've set up a demo user who is the project administrator for a single project. When I navigate to this specific project (under projects tab /dashboard---projects---issues) and afterwards click on the "administer project" button I get to the administration page for that project. There I can assign roles, edit components and versions...

Ramiro P

I'm doing some testing now. Could you try to go to the Project Administration section and in the tab people add the user you have as administrator role to the Developer Role too?

Chris Kuruc

It is strange. The behavior you describe is what I would expect. When I follow those same steps I get linked to the general admin page where you can change settings and tabs (though a project admin does not have permission to do this), not the issues admin page where you can assign roles, edit components and versions.

My goal is for the project admin to be able to get to the issues admin page for a project where they can assign roles, edit components, versions, etc. Maybe there is some other way to get there?

Is there any way for someone who only has project admin permissions (not global admin) to get from the general admin page for a project to the issues admin page for the same project? If I'm a global admin I can simply click on the Administration>Issues tab, then Projects, and select the project. If I'm only a project admin access is denied when I try to navigate to the Administration>Issues tab to browse to the project issues admin page.

Chris Kuruc

Just added the specific user to the Developer Role. I get the same results.

The user is also assigned to the "Developers" group which is assigned to the Developer Role for the project.

Chris Kuruc

"Same results" as in the Administer Project link is still going to https://inuvoinc.atlassian.net/plugins/servlet/project-config/ZEUSAPP which is the global project admin page.

Barbara Sowden

Did you ever find out a more permanent solution to the problem? I am having the exact same issue you described where a project admin does not have access through the Administer Project link. g + g shortcut worked, but would like to find a more permanent solution.

Chris Kuruc

Yes, I ended up speaking with someone from Atlassian support who helped me out.

Ramiro P

As this is the answer I'll recommend to mark it. I changed @Barbara answer into a comment.

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