Inter Company Jira Access

Question

Hi All

Long time watcher - first time poster :D

We're in the process of setting up Jira for the first time and slowly going through best practices on how to set things up. I'm trying to find out access to Jira can be handled between different companies that also run Jira and have their own accounts and how they can access our Jira system with their own company accounts.

As the prime stakeholders in the project we have ownership over specific values such as dates, milestone deliveries, etc. that our clients need access to. Currently that is all handled by sharing such data and it being copied and replicated on individual systems. What I want to know is if there is a way that access to pages and data can be controlled from one Jira installation and essentially mirrored to another separate system and how could this be achieved.

Thanks

G

francis · Answer

Hi,

There are different solutions on the marketplace - check following query
https://marketplace.atlassian.com/search?query=issue%20sync

We are the team behind Exalate (which is one of these solutions)  
https://marketplace.atlassian.com/plugins/com.exalate.jiranode/server/overview
It fully covers your use case, and we are very willing to help in case you decide to evaluate our solution.

Feel free to book a meeting at your convenience here

https://exalate-demo.youcanbook.me

Francis

Andriy Dekhtyar _Rozdoum_ · Answer

hello @Graeme Monk

I believe https://confluence.atlassian.com/enterprise/federating-jira-managing-multiple-instances-461504624.html would be good point to start from if you have to deal with multi instance setup

Andrey

Rozdoum Team

Marcos PS [DEISER] · Answer

Hello Greame,

If you have all users information in ldap directories, for logging purposes you just need to create all necessary directories in the inter-company Jira so you would be able to authenticate users from any site.

As alternative, if you already have Jira running in other companies and they are using local users, you can reach your goal creating on each remote Jira one "Jira user server" and then connecting the new inter-company Jira to each of these servers selecting the directory type "Atlassian Jira".

Additionally, for syncing issues between two Jira instances you could use 3rd party apps. like Backbone from K15Team.

Hope this clues helps,

Marcos.