Unexpected authorization failures on REST API call

Artem Startsev

Hi,

I have a web hook that updates some of the issue fields, during this updates it calls REST API to get some details about the issue.

Call looks like this one:

https://my-company-name.atlassian.net/rest/api/2/issue/TASK-99999?fields=......

I use .Net HttpClient to make a call and Basic Authentication header for authentication.

It works smoothly, but from time to time I got unexpected Unauthorized response from the API. This happens randomly and for the short amount of time. But still there is a problem.

What can cause such behavior?

Thanks.

 

Danyal Iqbal

Please show us the logs with the unauthorized response.

If it is not reproducible, it is not a bug.

a random network outage or latency could cause this issue as well.