Unable to see service desk tickets unless CTRL+f5

unknown

Hi 

Dear colleagues,have you ever faced an issue with intermittent problem with Jira tickets.When we try to access our help desk tickets,we can see the number of existing tickets in the queue but when trying to see tickets in the queue there is nothing there,only white blank space.

The work around is to go to another project, see different queue and then refresh the page with ctrl+f5 few times and then FINALLY  going back to the service desk project\queue will show us the tickets.

Any advise? 

Already added domains to safe site as per the document :

https://confluence.atlassian.com/cloud/atlassian-cloud-ip-ranges-and-domains-744721662.html

 

Thanks 

unknown

Hi Josh,

 

Issue has been resolved by disabling CDN from Jira site. I have just tested it and it is working fine.

 

Thank you for your kind help.