Can I create a chart that covers a time span?

Question

I would like to chart the total of tickets per status over time.

For example:

Y-axis: The count of each status

X-axis: Day of the week

And provide a window of time to plot.

Is this possible? I can seem to create a filter to capture this, and the reports aren't exactly what I'm look to capture.

Clive Walmsley · Answer

Hi Gabriel,

The existing gadgets are not quite what I'm after.  I'd like to see a "filter count" gadget over time, and can't find a way to do that.

Thanks.

Clive Walmsley · Answer

Thanks Gabriel.  I'll give that a try.

Gabriel Senna · Answer

Hi Clive,

You can try to use the gadget that have charts and graphs.

This gadget brings the information of a filter/JQL query you save and show the information,.

In the below documentation, there are more information, regarding to adding gadgets.

https://confluence.atlassian.com/servicedeskcloud/adding-and-customizing-gadgets-780867990.html