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Restrict Visibility of comments for Groups or Roles

unknown

I want to restrict the visibility of comment within my JIRA project for certain user groups or project roles. Also, I want to define, which groups or roles can restrict the visibility of a comment

Problem:

But for some reason it only works for administrator. Only administrators can hide comments, and comment can only be hidden for all Users except administrators. The project was created as a Software Project:

Bildschirmfoto 2018-04-30 um 16.20.03.png

Accepted answers

Alexey Matveev

Hello,

Comment visibility works the following way:

A user can restrict a comment only to a group or a role to which the user belongs. That is why only users, who belong to the Administrators group, can restrict comments to the Administrator group.

All comments

Alexey Matveev

Hello,

Comment visibility works the following way:

A user can restrict a comment only to a group or a role to which the user belongs. That is why only users, who belong to the Administrators group, can restrict comments to the Administrator group.

unknown

Hello, yes, I checked it and it works like you said for project roles.

But for groups it still doesnt work: I cannot restrict people from the same group i also belong to.

Alexey Matveev

I think you did not change the Comment Visibility property. Go to System->General Configuration and set the Comment Visibility property to Groups & Project Roles.

Jean Pyronneau

Can a project be setup to have communication from the comments be seen by project roles

Chris Stones_ah849e

This has been broken with cloud/new version

Ben Tibben

This does not work in Jira Cloud New update.

Vishv Sharma_zpmduq

Can comments that are already posted be hidden upon a security group change for a task? Example: An internal task has ongoing discussions and it is ready to be assigned to an external vendor. However, all the external vendor needs to see is the SOW in the description and not internal team discussions via comments.

Madhu Reddy_u009vn

hi @Vishv Sharma , Did you managed to find solution for this.

Please help me if you have a solution for this.

Thanks in Advance.

joanna.szalkowska

You can change each comment's visibility. All the internal discussion comments need to have internal visibility (ie. everyone from a company can see it) and the comments for a customer should have external visibility (ie. everyone from client's company can see these)

mind it's not whole task visibility, but single comments in them

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