How do I install JIRA Software after JIRA Core upgrade?

Question

Hello, I upgraded JIRA Core to the latest version (v7.9.1) and I am having issues with the licensing. After loading JIRA, the license was not automatically updated so my only option is to 'install'
But when I click install, I get an error message saying to 'refer to the logs'... which isn't very helpful. Any ideas?

Francesc Arbó_vz84yd · Accepted Answer

Hi @Thomas B,

I guess your problem is solved in the following posts:

* https://community.atlassian.com/t5/Jira-questions/JIRA-Software-is-licensed-but-not-currently-installed-after/qaq-p/608876
* https://community.atlassian.com/t5/Jira-questions/quot-JIRA-Software-is-not-installed-quot-after-upgrading-to-JIRA/qaq-p/62779

Check if these solutions work for you.