JIRA Software project permission - restrict user access to one project

Nathan Zylbersztejn

I know there are questions already answered but I can't get it to work.

I want to grant an external user access to a specific project, without having to change permissions for all other projects.

I created a new group, added this user to this specific group and removed it from the "jira-users-group", and added this user to the project.

But when I log in as this user, I can't access any project.

What can I do from there?

unknown

Hi Nathan,

Let's assume that you want to give Bob access only to project ABCD and nothing else. I'm afraid there's no simple way to do this without changing the permissions for other projects as well.

Please find below the step-by-step guide. Mainly you will have to create 2 new groups, let's say Internal and External. Add Bob only to the group External and every other user to the group Internal. Then create a new permission scheme that grants permissions to both groups, and modify the Default Software Scheme to remove access given to Any logged in User and provide access only to Internal group. The procedure might seem long, but this is because I have described every step in great detail. The whole thing should take about 30 minutes.

Part 1: Create the 2 groups:

1. In the bottom left corner of your Jira site, click on the hamburger icon ( ☰ ), then Site Administration → Groups
2. On the top-right corner, locate and click on Create Group. Name it Internal and add a description. This will be the group where you will have to put all the other users, except for Bob.
3. Repeat the operation and create the External Group.

Part 2: Give application access to the group External:

1. On the left-hand side bar, click on Product Access then click on View Configuration at the top-right corner
2. Under the Jira Software section, click on Add Group and then add the group External

Part 3: Assign all the other users to the group Internal and assign Bob's user to the group External:

1. On the left-hand side bar, click on Users then click on one user name.
2. On the right side, locate and click on Add groups.
3. Type Internal, click on the resulted group and then click Add Group
4. Repeat this for all the users except for Bob.
5. Click on the user Bob, and using the same steps as above, add this user to the group External. Remove any other group that this user is part of.

Part 4: Modify the current permission scheme to remove access for any logged-in user and replace that with the group Internal.

1. Navigate to your Jira's homepage, then click on Settings → Issues → Permission Schemes
2. Locate the Default Software Scheme and click on Permissions
3. Look at each permission and locate the ones that include Any logged in user. For each permission that has Any logged in user, do the following:
   1. Click on Remove, tick the box for Application access: Any logged in user and click Remove
   2. At the same permission, click on Edit, tick the box for Group, type Internal and click on the result and then click Grant

Part 5: Create a new permission scheme based on the default one, modify it to include access for group External and assign it to the project ABCD:

1. Navigate to your Jira's homepage, then click on Settings → Issues → Permission Schemes
2. Locate the Default Software Scheme and click on Copy
3. Notice that a new permission scheme called Copy of Default software scheme has been created. Click on Permissions on its right-hand side.
4. For each permission, click on Edit on the right-hand side, then add the group External

Part 6: Assign the new permission scheme to the project ABCD:

1. Navigate to the project ABCD, then click on Settings → Permissions
2. In the top-right corner, locate and click on Actions → Use a different scheme. Choose the new permission scheme (Copy of Default software scheme) and click Associate.

That's it.