How can I configure issue type for all project?

Manola Giangiordano

I use Jira Cloud, and I want to copy the issue type of my Project in another Project that i create with shared configuration.

This is the issue type in my project

But when I share the configuration, in the new Project I see :

All the screens of schemes have been imported

unknown

Hi @Manola Giangiordano,

 

Seems like you are trying to copy the Request Type which is in turn associated with the Issue type, you seem to be using the project Type "Service Desk", unfortunately, we do not have the option to copy request types in JIRA Service desk project. Please see the open suggestion request JSDCLOUD-1317, please add your vote and watch the request to get further updates from the issue.

Read more about request types from the below links

https://confluence.atlassian.com/servicedeskcloud/configuring-request-types-and-workflows-732528910.html

https://confluence.atlassian.com/get-started-with-jira-service-desk/create-service-desk-request-types-917968307.html

Regards,

Vijay Ramamurthy