JIRA REST API to add organizations to a project

Assandra Falls

I am creating organizations in Jira ServiceDesk using the JIRA Service Desk Cloud API (POST /rest/servicedeskapi/organization),  which responses with an ID for the organization.

However, when creating a new issue for a project in JIRA with the JIRA REST API (POST rest/api/issue). The provided ID is not recognized  when set to  the organizations field (through its customfield).

However when I add the organization to the project via the UI, and attempt to create the issue again, the ID is recognized.

So my question is, is there an API call which will add organizations to a project?

 

Lachlan G

Organizations are created for the whole instance but have to be added to a project before you can use them there.

 

You'll have to make a separate call to another API https://developer.atlassian.com/cloud/jira/service-desk/rest/#api-servicedesk-serviceDeskId-organization-post to associate the organization with the project before you can use it.

 

- Lachlan Goodhew -Cook

Jira Service Desk Server