Hi, I'm currently working on a Jira/Scrum guideline for the team I'm working in.
I have a lot of concerns in regards to handling issues that are very likely to be duplicated between user stories, epics or projects.
Let's consider that we have an issue describing that a web service to create bookings needs to be made.
Then we have two different clients in seperate projects that both depend on this web service.
What is the best way to go about not having to maintain and update duplicates of the web service issue between the two clients, if I were to create this issue in both of the projects?
Is it better to link the user stories that rely on this web service to a project created specifically for the web service?
Thanks very for much in advance for any help.