Integrating with Jira Software

Question

I've set up an evaluation account of cloud-based Jira Service Desk and we're now considering purchasing. How would I ensure our Jira Service Desk is properly integrated with our Jira Software, which we've had for years.

Also, it appears there are no usage limits on cloud. Is that correct?

Shannon S · Answer

Robyn,

I'm happy I could answer your questions.

If you were concerned about managing your own Jira server but want extra space, then I recommend reaching out to our Atlassian Partners.

* Atlassian Partners > Managed Hosting

Partners who have expertise in Managed Hosting would be able to host the site for you, as we would on Cloud, but could provide you with the space you need for the size of the Jira site you will have.

Let us know if you have any questions about that.

Regards,

Shannon

Robyn Lewis · Answer

Thanks for your help. This solution probably won't work for us then. I appreciate the insights.

Best,

Robyn

Shannon S · Answer

Hi Robyn,

Yes, that's correct. It will apply to everything together, including all attachments.

Regards,

Shannon