How to change the service desk permission group

Question

Because I've connected mulitple JIRA instances to crowd for setting up dev environments, the current group that grants access to JIRA Service Desk is "jira-servicedesk-users-2". Is there any way to change this in the UI so I can set it back to "jira-servicedesk-users"?

AnnWorley · Accepted Answer

Hi Jackson,

It sounds like you just need to change the group in JIra under Administration>Applications>Application Access:

If you need to change the group in Crowd that is allowed to access Jira, that is done in Crowd as described in Specifying which Groups can access an Application

I look forward to hearing how it goes.

Thanks,

Ann