Can I show individual workflow statuses in the Control Chart

Question

Hello,

I have been looking to solve one seemingly simple reporting problem for my team:

We need an easy way to see the amount of time that each issue spends in each of the various workflows statuses we have (i.e. 'Ready for Dev', 'In Dev', 'Ready for Code Review', 'In Code Review')

I was happy to find that I can (kind of) track this using the existing Control Chart report. However, there seems to be one thing lacking. When I use the Control Chart, the best I can do is see the amount of time each issue spends in the high-level states of 'To-Do', 'In Progress', and 'Done'. As mentioned above, I want to see the exact time each issue is spending in the underlying statuses we have. For example, the 'In-Progres' state on our boards actually consists of several underlying statuses such as 'Ready for Dev', 'In Dev', Ready for Code Review', 'In Code Review', etc. This is the level I want to see.

Is there any way to do this using Control Chart? Maybe I'm missing something obvious here? Any info is greatly appreciated!

Best,

Parker

FYI - We use JIRA Cloud and are not interested in using an expensive, complicated add-on such as ScriptRunner in order to get perfect 'time in status' logs. If you have any suggestions on other (affordable and simple) Jira Cloud add-ons to use, please let me know.

Danut M _StonikByte_ · Answer

Hi @Parker Lovelace ,

You could also try our app Great Gadgets for Jira Server or Great Gadgets for Jira Cloud.

One of the 10 dashboard gadgets included is the Control Chart gadget, which is based on a Jira filter and is fully customizable. It allows selecting specific workflow statuses.

See https://bitbucket.org/StonikByte/great-gadgets-add-on/wiki/Home#!control-chart-gadget

Andy Heinzer · Answer

@Emre Toptancı _OBSS_ and @Mark Kern [SaaSJet]

Thanks for offering potential solution here.  However I would ask that both of you please review our Atlassian Community guidelines for Marketplace vendors and Solution Partners.  It is generally frowned upon to promote your marketplace solution to threads that 6 months or older.

Also, Atlassian would prefer if you would add your vendor name in brackets after your name. Such as Emre Toptancı [OBSS] and Mark Kern [saasjet].  This serves to help end users better understand who is making recommendations to them, and your affiliation with the vendor that creates these solutions.

We would prefer not to have community become solely a place of self promotion.   It's great that you have a solution to this problem, but necro-posting, or posting to long dormant threads like these is expressly forbidden by our guidelines.

Thanks

Andy

Emre Toptancı [OBSS] · Answer

Hello @Parker Lovelace

I suggest you take a look at the original Timepiece - Time in Status for Jira by OBSS. Our app does exactly what you need

* Our app creates reports on how much time each issue spent on each status, assignee or user group.
* Number of time each status or transition was used.
* View durations in days, hours, minutes, etc.
* Include issue fields in your report.
* Export data as CSV, XLS or XLSX.
* Calculate time averages, grouped by multi level issue fields that you select.
* Define your own business calendars.

We now have Server, Data Center and Cloud options.