Send email to all customers - Anyone know how to do this on the new version ???

Joel Ireland

Send email to all service desk customers

Gabriel Senna

Hi Joel,

There is ano option to send email to the customers of the projects.

You can send to them by following this steps.

1. Click in "Settings";
2. Select the option "System";
3. Go to "Send email";
4. There you will find options to send to customers the information you want.

With this steps, you should be able to send email to your customers.