I want to clone comments with Scriptrunner for Jira Cloud

Question

How can I create a listener that will clone comments along with an issue? Does it matter that a comment author is an external customer?

Sometimes our JSD issues need extra development support, and I need to clone the issue into a Jira Software project. The comments in the JSD issue are valuable feedback and information that the developer needs to help resolve the issue.

Neta Elyakim · Answer

Hey@Brittany Wispell,

Thank you for informing me.

@Drew Nedderman

If you have a link between them you can try to use this script-

def getComments = get('/rest/api/2/issue/${issue.key}/comment')
 .header('Content-Type', 'application/json')
 .asObject(Map)

if (getComments.status == 200){
 def comments = getComments.body.comments["body"]

logger.info("comments: "+comments)

if(!comments.isEmpty()){

def issuelinks = issue.fields["issuelinks"]
 def inwardIssue = issuelinks["outwardIssue"] // or def inwardIssue = issuelinks["inwardIssue"] you need to check this

def cloneIssue
 def requestBody
 for(int i=0;i<inwardIssue.size();i++){
 // check here the like type if is clone type
 cloneIssue = inwardIssue[i]
 }
if(cloneIssue != null){ 
 for(int i=0;i<comments.size();i++){
 def commentResp = post("/rest/api/2/issue/${cloneIssue.key}/comment")
 .header('Content-Type', 'application/json')
 .body([body: comments[i].toString()])
 .asObject(Map)

assert commentResp.status == 201
 }
 }
}
}

Brittany Wispell · Answer

Hi @Neta Elyakim

The creation of the link when you clone is optional. It is done by design of our ScriptRunner team.

If you have any questions about it let me know!

Brittany Wispell · Answer

Hey @Drew Nedderman

Try adding ; to the end of those lines.