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JIRA Servicedesk

Jean-Paul van Houten

I cannot see my servicedesk in JIRA but it does say it is activated in my applications, any idea what my missed?

Accepted answers

Sloan N_ B_

Hi Jean-Paul,

what JSD features are you missing? Did you freshly install JSD or did this just happen?

Can you create JIRA Service Desk projects?

Regards
Nick

All comments

Sloan N_ B_

Hi Jean-Paul,

what JSD features are you missing? Did you freshly install JSD or did this just happen?

Can you create JIRA Service Desk projects?

Regards
Nick

Jean-Paul van Houten

The ServiceDesk and JIRA are both a clean install, and have just been installed, I am missing the complete ServiceDesk option, or, I am missing where I can find it.

Sloan N_ B_

Go to Administration (gear icon) -> Applications -> Versions & licenses

You will see there the status of your Licenses and see what JIRA Applications are installed.

Jean-Paul van Houten

Applications installed and valid:
Service Desk
Software
Core

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