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Newly created Sub-tasks not showing up on Kanban board - since status is "Backlog"? What is the best approach?

Brian Bargmann

We are using the new Kanban Backlog (JIRA Labs) option. To do so, we needed to add a new "status" (we called it "Backlog") that is the first default status for all tickets, including sub-tasks.

Issue is that if sub-tasks are created for a ticket on the Kanban board - the sub-tasks do NOT show up on the board (since their status is Backlog). Unfortunately, the sub-tasks also do not show up on the Kanban backlog (since they are sub-tasks).

What is the recommended approach? Can JIRA make all sub-tasks of a ticket show up on Kanban boards? Or do i need to add a new workflow just for Sub-tasks (not desired)?

Screenshot 2016-06-18 01.01.02.png

Workflow.png

Accepted answers

All comments

unknown

No they do not appear in the backlog boards since they are just sub-tasks of an Issue (parent). The parent issue is where you track them.

Nic Brough -Adaptavist-

To expand on this a bit - you'll see the subtasks on the board when you're working with them. That's defined by "we moved the parent into progress" - the subtasks belong to their parent.

Brian Bargmann

I understand that the sub-tasks are NOT supposed to be on the Kanban Backlog board, but should track with the Parent Issue. The issue I am having is that I do NOT see any Sub-Tasks on the Kanban board, even for an "active" Parent issue, if the Sub-task is still in the "Backlog" status.

I was expecting exactly the behavior that @Nic Brough [Adaptavist] suggests (once we move the parent into "To Do" or "In Progress" that the Sub-Tasks would also be on the board), but that is NOT what I am seeing. To Repro:

Create an active Kanban Board (where JIRA Labs Kanban Backlog is enabled and you have added a corresponding "Backlog" status as the default first status in our workflow for all issues)
Add sub-tasks to an existing issue (Task, for example) that is already on the Kanban Board
Since the default first status for ALL issues (in our workflow) is backlog, the sub-tasks do NOT show up in the Kanban board (since they are in status=Backlog)
You can see the sub-tasks under the Detail view of the Parent ticket, but they are NOT on the board, until you click on them and change them to "ToDo" (or In Progress, etc.)

I'm considering adding a unique workflow for Sub-Tasks that doesn't include a "Backlog" status - but would prefer not to.Workflow.png

Nic Brough -Adaptavist-

Yes, that's correct - they're in the backlog column which is not shown on the board, then you move them to "to do" and they appear.

Thomas Roberts_m1gyxq

delete

Shea Martin_6oe815

Is there a way to make a post function do this without buying the Misc Workflow addon? (cloud version)

Why are subtasks treated so poorly in JIRA. You can't even re-order them with d+d.

It is things like this that constantly keep me on the lookout for alternatives to JIRA.

unknown

Have to agree with Brian Bargmann on this one. The expectation is that if the parent item is moved to ToDo then the sub-tasks would follow. It's a shame how long this has been out here and the functionality is not been updated...at least not that I can tell.

Nabil Sayegh

https://confluence.atlassian.com/jirasoftwareserver0710/using-your-kanban-backlog-953146528.html

-> Transition an issue
--> When transitioning issues that have sub-tasks...

To transition both the parent issue and its sub-tasks, drag and drop the parent issue while it's collapsed to the corresponding section.

Eyal Peleg

Sergey Sheypak_onlyp1

Hi, is there any easy way to follow subtasks on kanban board? Is there any chance to see them?

Alex Khvan

They should be viewable by default, depending on your filter. Check if you can see them in the Kanban backlog if you configure one.

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