"Send mail for this update" checkbox disappeared from the bulk operation form

Claudio Redi

I remember about 1 month ago to do a bulk update on many tickets and there was an checkbox "Send mail for this update" (or something similar).

Today I created a bulk update to transition a bunch of items in the board but the option was not there. I see no way to avoid sending the notification email...

Have you removed that option or it depends on specific bulk operation and/or permissions? One month ago I tested with the same user and the option was there.

Here a screen capture of the confirmation step where the checkbox was placed

https://screencast.com/t/wdKZEkOb8

somethingblue

Hi Claudio,

It looks like you're using a Cloud instance and please correct me if I'm wrong and let me know which server version you're using.  I tried this on my Cloud instance and I have the option in Bulk Operations when I try to transition issues as well as the other options I tried, however, the option is always on the Operation Details screen:

I tried this on my Server instance (7.6.3) and did not have this option.

Let me know if you see that and if not:

1. Send a screenshot of the two screens prior to the confirmation screen
2. Provide your Cloud URL or your Server version

If you are on Server I will install that version and compare what I see to what you're seeing.

Cheers,

Branden