Backlog is no longer viewable

Question

I cannot see my backlog page when i click the link in the left menu. I can click on "Issues" and see a list of individual stories, but the backlog link opens a blank screen.  I have about 300 issues and 2 sprints that should be viewable in the Backlog view.

Cara_Steinborn · Answer

I was able to fix this by:

* Switching back to the old view of jira
* in the upper left corner clicking on the arrow next to the project name.
* Selecting "Create Board"

After that the board and the backlog appeared. This dosn't seem to be present in the new view of Jira which is a pretty big miss.

Cara_Steinborn · Answer

I am having a similar issue, I have a project where my standard menu starts at "issues" I don't have a "backlog" or an "Active sprint" board option. I can't find any configuration that allows be to have a board on this project. The above link is not the issue.

MoroSystems Support · Answer

Hi Kevin,  could you provide more information about your board's configuration? What statuses are mapped and so on...

I found similar problem here which was solved:

https://community.atlassian.com/t5/Jira-Software-questions/Issues-do-not-appear-in-my-backlog/qaq-p/352913

Martin