Burndown chart not burning down

Fayez Moussa_5g1bqd

We've just started a new sprint and have decided that we want to use Time Tracking based on Remaining Estimate and Time Spent.

The sprint was created, issues added to the sprint with original time estimates and it was started yesterday. The developers have been logging their time and updating the remaining time estimate as they go along and setting it to 0 once they have completed the issue. The issue is then moved to the Close column on the board. 

The burndown chart is however not representing this information. I am just getting two horizontal lines (one red and one green). What have I set up incorrectly? 

This is a snippet of the actual burn down chart

image2015-6-16 11:46:37.png 

image2015-6-16 11:46:37.png

CruzinUSA

Hi Fayez,

This could be due to a multitude of reasons. I would recommend taking a look at the documentation for the Burndown Chart and see why it's not burning down the way you'd expect it to. Looking at the documentation you should see information about the burndown below the chart. Is this not coming up? I'd open up a cloud support ticket and have them take a look at the configuration.