JIRA On-Demand incredibly slow and getting "Unexpected Error".

Question

JIRA has become incredibly slow since 2 days ago.

After 1 minute of loading the issue list view is displayed, but the issue detail panel shows an error message: "Unexpected Error. There was an unexpected error while loading the issue. If you think this message is wrong, please contact your JIRA administrators.".

URL: appego.atlassian.net

Uday Karthik Ya · Answer

Hello Emil.
Did you find out the reason for this error.
We are using Server-JIRA & we are getting the same error.
But it works fine without any problems.
Thank You.

Sarah Elmer · Answer

If you are using OnDemand, you need to create a support ticket to get help with your problem. Atlassian's support team will investigate and fix the problem.

Jaime S · Answer

Hi, Emil.

I suggest that you open an issue at support.atlassian.com.

Kind regards.