Invoice for Jira OnDemand

Jon Are Storlok

Hi!

I just set up an instance of Jira On Demand for a client.

They're on a 30 day trial which they plan to continue.

However, the account is set up with a personal credit card, and the guy will then have to expense the payment. So, I'm wondering about the invoice, when/where will they receive that?

Mel Paisley

Hi Jon,

After the 30 day evaluation period ends, the credit card supplied on signup will be automatically charged the monthly renewal fee, and a copy of the invoice will be sent to the billing and technical contact(s) associated with the subscription.

If you signed up, you can check who is listed as a contact on the account via https://my.atlassian.com and if you'd like you can add the card holder as the billing contact so that they are sent the invoice automatically.

Cheers!

Melissa

Customer Advocate, Atlassian