We installed Jira during the last 2 weeks. I've worked with Jira for years and it is a trusted system. After we performed an upgrade + adding Jira Service Desk & other (verified) plug-ins we started getting stuck. We would try to perform an action like Create/Status Transition and the spinner would simply get stuck to a point where we have to restart the service in order to go back to work. Unfortunately, this is happening a lot, to a point where I can relocate my team from Asana to Jira. Needless to say, this is happening on all stations and users.
I double checked to see i don't have issues like this: https://confluence.atlassian.com/jirakb/javascript-loading-icon-endlessly-spinning-on-task-board-779158739.html
Help me Obi one, you're my only hope
Hello,
I don't know if maybe we are having the same issue?
https://community.atlassian.com/t5/JIRA-Software-questions/Trying-to-use-the-quot-Link-quot-action-doesn-t-open-any-screen/qaq-p/612178#M12293
I haven't found any way to solve this, and it feels like once more time passes, more stuff stops working.
Do you use a redirector (Jakarta, or ARR)?
nope, none of thoseit seems it happens on specific actions. to my understanding, ususaly because there is a conflict in a permission scheme when it comes to transitions/actions.
in our case we found that while a transition/action was limited to a specific group via condition, the group iteself didn't have the right permission to perform it, thus going into an endless loop
I keep getting these, please someone help
This looks exactly the same as the problem I am experiencing. A 400 error when reading that file, batch.js
Did you find a fix? I have the same kind of issue on my side as well. Is it a browser related issue or a JIRA issue, or both?I had read that Is anyone else having trouble using JIRA with Chrome?
But it clearing the Chrome cache does not seem to work.
Did you find a fix? I have the same issue as well and I'm standing clueless as how to solve it.
I have the same error when clicking inside the issue. However it appears randomly.
I have that error in the Browser's console:
batch.js Failed to load resource: the server responded with a status of 400 (Bad Request)
Check out the answer to:https://community.atlassian.com/t5/JIRA-Software-questions/Trying-to-use-the-quot-Link-quot-action-doesn-t-open-any-screen/qaq-p/612178#M12293
Following those links & steps solved this precise issue you are experiencing for me.
Awesome! Thanks
In our case we learned that it was an IIS configuration that caused the problems
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