I am trying ti achieve an automatic estimate upon issue creation is this possible with service desk?
i.e. all issues have an 8hours estimate etc.
Automation Lite (a free add-on) can also do this for you using a simple automation rule.
There are multiple ways but i think all need an addon/plugin.
The Addon Jira Suite Utilities (Suite Utilites for Jira) offers a postfunction to set the value of a field in postfunction of transition.With custom groovy script for the ScriptRunner plugin you could write a more complex behavior how to set the estimation or simply set the fixed to a value.You would use both in postfunction of the create transition.
Never recognized that they have lite version too, thanks for the info. will have a look at it too
Aron, can you explain how to set Estimate field in Jira Automation Lite?When I create Issue in Jira Automation Lite, the field "Estimate" isn't available.
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