Can we setup JIRACORE+JIRA AGile+Jira service Desk?

Question

Hi Jira Team,

I would like to setup a project with Jira Agile and Jira servicedesk .

Could you please provide the steps to Install and configure jira with Jira agile and service desk?

Could please let us know to manage "User management" + permissions and License.

Thanks,

Sindhu

Lars Olav Velle · Answer

Atlassian has great documentation. Make use of it.

Nic Brough -Adaptavist- · Answer

Set up the project as a Service Desk project, and then create the Agile boards you need from that project.

While Service Desk projects need to be flagged as Service Desk to make the portals work, Software functions simply need to be told to look at an existing project.

You will run into one problem with doing this though - only JSD Agents get full access to the issues, so while your Software users will be able to see the Software boards, you might find they can't do much with them!

Nic Brough -Adaptavist- · Answer

Give us a chance!  Many of us have things like work, sleep and a life to spend time on.