JIRA Help Desk Attach Image

Patrick Dufresne

Hi,

I have a help desk configuration set up and the end goal is that a customer never has to log in to view the task as it would just show up in their email inbox.

When I went to add an attachment it added a thumbnail to the thread and when the customer clicked on it, they were re-directed to log in versus just expanding the image.

Is there a easy way to add an image that doesn't require customers to log in to expand the image?

Moga

Hi Patrick,

Out of box JIRA does not have this feature, please vote on JRASERVER-6207. Your question has been answered in How do I include attachments in JIRA notification emails?

I hope that it helps!

Cheers!