JIRA suite utilities disabled on my JIRA cloud instance

Question

I would like to add post functions and conditions in jira without actually using the JIRA misc plugin(which costs extra money). I know that the JIRA suite utilities is an inbuilt add on in JIRA, but when I goto manage my add ons I see that the JIRA suite is disabled.

Sam Hall_h1otcf · Answer

Hi Sachin - Take a look at this thread which explains why it is disabled and what you can to do get it enabled:

https://community.atlassian.com/t5/JIRA-Core-questions/Why-is-JIRA-Suite-Utilities-disabled-on-JIRA-Cloud/qaq-p/368253

TLDR: Atlassian will enable it on your Cloud instance if you raise a support ticket: https://support.atlassian.com/contact/

Tim Patrick · Answer

can you give us an example of what actions you want to take as you may be able to just use the automation.