Test case import is marked as "successful", but no test case is created ...

Question

Hello,

I'm trying to import test cases into JIRA with the Zephyr Testcase importer: This is the message I get in the log:

Mon Oct 26 16:23:58 CET 2015 file:///Users/Sam/Downloads/AOTCDM 10 - Geotagging.xlsx normalization success..! 
Mon Oct 26 16:23:58 CET 2015 AOTCDM 10 - Geotagging.xlsx imported successfully..!

But for some reason, no new testcase is created.

Thanks a lot for your help

Sabari Nathan_k4o5iu · Answer

Hi,

I'm also facing the same issue, can you please help me?

Thank you,

Regards,

E.Sabarinathan

Bibek_ikuTeam_ · Answer

Hi @Samuel Amiel,

Thank you for submitting a support case with us!

I had a chance to look at the support case and it looks like the issue is resolved by mapping the external ID and Descriptions with the respective columns in the excel sheet.

Thank you.

Regards,

Zephyr Support

Bibek_ikuTeam_ · Answer

Hello @Samuel Amiel,

Please submit a support case with us so that we can arrange a screen-share meeting and troubleshoot this issue.

Best Regards,

Zephyr Support.