Ugly view of email notifications

Natalya Fitak

A few weeks ago all automated messages (notifications) from jira looks like a nice picture, with colors etc.

But now it has ugly view just like some text:

Could you advise how to change it back? why this happened? Maybe I should change some settings?

Thank you

dleng

Hello there,

You might have turned on Text mode for your JIRA email format. Go to your user profile, edit user preferences, and set Email Type to HTML instead of text type.